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Industry Updates

What's moving in collision and service

Stories our team reads and thinks are worth your time. Each one links to the original publisher — we summarise, we don't reprint.

  • CollisionSeptember 15, 2026

    DEG inquiry leads to I-CAR RTS technical guidance

    A DEG inquiry into Ford and Lincoln door-shell replacements led I-CAR RTS to issue industry-wide technical guidance. Inquiry 41799 flagged missing labor, non-reusable hardware, and template needs. MOTOR then updated CCC ONE: a 0.5-hour “drill for impact sensor” labor op, required side-impact sensor fasteners, and footnotes that those parts cannot be reused. I-CAR worked with Ford/Lincoln and published “OEM Linking Pin: Ford/Lincoln Service Part – Door Modifications.” For 2018–2024 Lincoln Navigator and 2018–2027 Ford Expedition doors, shops may need to drill holes or slots for trim or the airbag impact sensor. Instructions and a drilling template should come with a new OEM door; if not, contact the selling dealer. Specified consumables and new fasteners are required. DEG says never assume a replacement door is pre-drilled—inspect the restraint-sensor mount as soon as the part is unboxed.

    Repairer Driven NewsSource: Repairer Driven News
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  • Service & ADASSeptember 10, 2026

    Polestar launches new SUV with up to 630 km range

    Polestar has launched the Polestar 4 SUV, an electric performance model with more cargo space and everyday utility than the 4 coupé, while keeping similar design, tech, and driving character. A redesigned rear, straighter roofline, and upright tailgate take total storage to 1,680 litres. The interior adds headroom, a larger panoramic roof, optional electrochromic dimming, and recycled or bio-attributed materials. Two powertrains: Dual motor (400 kW, 3.9 seconds 0–100 km/h, up to 600 km WLTP) and Rear motor (200 kW, up to 630 km WLTP). A 100 kWh battery supports DC charging up to 200 kW. Features include Vehicle-to-Load (up to 3.3 kW), Camping mode, and Google Gemini voice AI. Pricing starts at EUR 57,900 (Rear motor) and EUR 65,900 (Dual motor).

    Auto Service WorldSource: Auto Service World
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  • Service & ADASSeptember 4, 2026

    AI boosts productivity but may be weakening workplace connections

    AI is boosting productivity and cutting burnout, but it may also be weakening workplace relationships**, according to Workday’s Human Connection Workplace Index of 2,150 AI users at large organizations. Positives: 86% feel more productive, 62% report less stress or burnout risk, and 64% feel more confident about future roles. Many use AI for routine work so they can focus on higher-value tasks. The tradeoff is a “connection deficit.” One-third rarely talk with colleagues beyond work, fewer than half find it easy to make friends at work, and 14% took time off for loneliness (20% among Gen Z). Two-thirds have used AI for advice, 52% for brainstorming, and 37% for companionship. Sixteen percent have grown less patient with small talk. Reduced human interaction worried respondents more than job loss. Workday says organizations should treat connection as infrastructure—pairing AI with mentorship and collaboration so technology adds to human interaction rather than replacing it.

    Auto Service WorldSource: Auto Service World
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